We are committed to providing you with the best possible service, but in the unfortunate circumstance that you should have a complaint, please get in touch with us either by writing to us by post or by email.
If you want to get in touch
We request that all formal complaints be done in writing by letter or email, the relevant contact details are shown below.
Please ensure that you include your account number, name and your address to help us locate your details and resolve your complaint as quickly as possible.
We will contact you within 24 hours to acknowledge we have received the complaint
Write to us:
Unit 16 Skeoge industrial Estate
Bluebox Complaints Code of Practice
For your information please download and read our Customer Complaints Code of Practice.